Thursday, 28 October 2021
21 Rabi' al-awwal 1443

Assalamualaikum WBT dan Salam Sejahtera.

The Mid-Term Review of the Eleventh Malaysia Plan (MTR-11 MP), among others, emphasises and affirms the importance of public service reform in strengthening administrative capacity and improving governance. The aim of this affirmation is to restore trust and confidence in the civil service among the people (Rakyat).

As a “LEADER OF REFORM, DRIVER OF CHANGE”, Jabatan Perkhidmatan Awam (JPA) has mobilised the reform agenda in human resources development and management in the public service towards developing leadership that is agile and practises holacracy; having human capital that is mobile, able to multi-task and multi-talented; establishing an organisation that is creative, digitised, and hybrid; possessing self-leadership and a work culture that is customer-focused, flexible, innovative and open; as well as providing service delivery with integrity and professionalism. Through this reform agenda, it is hoped that the Public Service will become a united and credible entity towards fulfilling the Government’s national agenda. To achieve success in the planned reform agenda, data and information are among the most important assets in ensuring that each planning activity and decision is made based on accurate inputs.

Accordingly, the JPA Portal has been developed to share information that can be utilised by civil servants. This bilingual portal provides important information on management and human resources development in the Public Service. User-friendly access is also available to enable civil servants to easily use the JPA Portal. I urge all civil servants to take full advantage of the JPA Portal.



Director General of Public Service