Tuesday, 16 August 2022
18 Muharram 1444
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Enhancements on the Explanation for the Principles of Granting Allowances

1. What are the enhancements for the explanation for the principles of granting allowances in this Circular compared to the New Remuneration System (SSB) and Malaysian Remuneration System (SSM)?
2. Should all the four principles be fulfilled before the Government considers granting a specific allowance?
3. In addition to the principle of Fairness, what other elements are taken into consideration in considering whether to extend a particular allowance?

Criteria Setting and Types of Allowances

1. When are the allowance criteria used in considering whether to give an allowance?
2. Why should the existing criteria and types of allowances be streamlined?

Abolition of Allowance

1. What action should be taken if an officer is still carrying out Special for Incumbent (KUP) duties and is paid allowances that have been abolished by this Circular?

Critical Service Incentive Payment

1. Will the Critical Service Incentive Payment (GPA) be abolished?
2. Does the implementation of SE JPA reference: JPA.SARAAN(S)63/158 Jld.15 (16) dated 9 January 2020 also has an implication on the implementation of this Service Circular?

Amendment to the Names of Allowances

1. What is the reason for amending the names of allowances?

Merger of Allowances

1. What is the reason for merging the allowances?

Standardisation of the General Conditions for Entitlement

1. What is the reason for standardising the general conditions for granting allowances?

Application of Circular No. PP 10/2019

1. Can Statutory Authorities amend/adopt only some parts of this Service Circular?

Fixed Housing Allowance for Federal Public Service

1. The increase in Fixed Housing Allowance (ITP) based on Service Circular No. 8 Year 2015 (PP8/2015) involves Grades 41/42 and lower only. Is the 25% ITP granted to officers who are allocated with quarters also involve Grades 41/42 and below only?
2. Are the regionally relocated officers who reside in quarters also entitled to the 25% ITP payment?
3. In the case of regionally relocated officers who previously chose the Regional Housing Allowance (EPW) due to its higher rate, are they allowed to switch to ITP?
4. Two officers, who are husband and wife from Peninsular Malaysia, have been assigned to work in Sabah. However, the husband is stationed in Sandakan and the wife in Kota Kinabalu, and both officers are allocated with quarters (Pool Government Quarters) at their respective locations. Are the officers entitled to be paid the 25% ITP?
5. Two officers, who are husband and wife from Peninsular Malaysia, have been assigned to work in Sabah. However, the husband is stationed in Sandakan and the wife in Kota Kinabalu. Only one of them is allocated with quarters (Pool Government Quarters). Are the officers entitled to be paid the 25% ITP?
6. An officer resides in a hostel and the ITP and Cost of Living Assistance (BSH) (50%) has been deducted. Is the officer entitled to be paid the 25% ITP as per PP8/2015?
7. Is an officer residing in the Department/Post Special Quarters entitled to be paid the 25% ITP?
8. For officers currently receiving the Special Housing Payment (BPK), will the rate be adjusted in accordance with PP8/2015?
9. What is the ITP rate for an officer who is on Unpaid Leave?
10. What is the ITP rate for an officer who is on Full-Pay Leave (CBBP?
11. Does PP8/2015 apply to officers who are under temporary appointment, Contract of Service and Contract for Service?
12. Is PP8/2015 applicable to officers who remain under the New Remuneration System and the Cabinet Committee 1976 (JKK 1976) Scheme of Service?
13. Are the officers serving abroad and residing in quarters rented by the department or quarters provided by the department entitled to ITP at the rate of 25%?
14. References:

Overtime Work Allowance

1. What is meant by overtime work?
2. Who are entitled to be paid the Overtime Allowance?
3. Can an officer who is entitled to Overtime Allowance choose to convert it to Replacement Leave?
4. Can an officer who works overtime outside the head quarters’ territory claim for Overtime Allowance and Official Duties Outside the Head Quarters Allowance?
5. Can the officers participating in a course/seminar/workshop held outside working hours be paid Overtime Allowance?
6. What are the work requirements that would enable a person to claim the Overtime Allowance?
7. Are the officers instructed to work overtime on a Public Holiday / Weekly Rest Day / Weekly Holiday entitled to claim for the travelling cost from home to the office?
8. Are a driver and another officer working outside the Head Quarters’ territory entitled to claim Overtime Allowance for the travelling time?
9. An officer who is on annual leave is called back to work. Is the officer entitled to claim Overtime Allowance?
10. Can an officer who is on shift work claim the Overtime Allowance if the officer is scheduled to work on a Public Holiday?

Regional Relocation Allowance

1. What types of allowances and benefits are given to regionally relocated officers?
2. What is meant by regional relocation?
3. An officer who was born in Peninsular Malaysia is currently working in Peninsular Malaysia. Can the officer declare Sabah as his/her region of origin because the officer’s mother was born in Sabah whereas his/her father was born in Peninsular Malaysia?
4. Will a regionally relocated officer be paid the Regional Housing Allowance (EPW), or can the officer opt for the Fixed Housing Allowance (ITP)?
5. When is an officer entitled to the Regional Housing Allowance (EPW)?
6. What is meant by Courtesy Fare?
7. What is meant by Disturbance Allowance?
8. Regarding the family members of a regionally relocated officer, who will be entitled to the Free Passage for Officer’s Funeral?
9. References:

Out of Station Treatment

1. Who are entitled to out of station treatment?
2. What are the allowances that can be given to an officer who has been referred to seek medical treatment out of the station where the officer is serving?
3. If an officer seeks treatment out of the station without obtaining confirmation from a local medical officer, is the officer entitled to claim the allowances?
4. What is meant by “an officer’s family”?
5. If an officer accompanies his/her parent to seek treatment out of the station (with certification by a local medical officer), is the officer entitled to claim for the allowances?
6. If a local medical officer certifies that the officer or his/her family member who is sick needs to be accompanied, what are the companion’s allowance entitlements?
7. What is the Meal Allowance rate for spouse that can be claimed by an officer?
8. In the case where both husband and wife are Public Service officers, can the claim be made by both of them?
9. If an officer is required to accompany his/her family member to seek treatment out of the station, can the officer apply for Unrecorded Leave for that purpose?

Claim for Transfer/Relocation Arising from Own Application

1. Is an officer who has been approved for a transfer arising from own application entitled to make transfer claims?
2. Can an officer opting for early retirement claim for transfer payments after retiring?
3. References

Office Secretary / Assistant Secretary (SP/PSP) Allowance

1. An Office Secretary / Assistant Secretary (SP/PSP) who receives the PA Allowance as the Special Assistant to a PA-approved officer is on Maternity Leave. Can the allowance be paid during the Maternity Leave period?
2. A PSP/SP has been asked by his/her Head of Department to be a temporary PA to a Head of Department because the existing PA is on maternity leave. In this situation, can the PSP/SP be paid the PA Allowance during the temporary replacement period?
3. A PSP/SP (Grade N17) has been assigned by his/her Head of Department to be a Personal Assistant to a Premier Grade C Officer. In this case, what is the rate that can be paid to the Grade N17 PSP/SP? Is it RM75.00 or RM100.00, i.e., the rate for the Grade N22 post?
4. A PSP/SP (Grade N17) has been administratively assigned by his/her Department as a Personal Assistant to a Grade M48 officer. The PSDP/SP applied for the PA allowance. In this situation, can the Department pay the allowance to the PSP/SP?
5. A Head of Department that has been approved to have a Special Assistant has been transferred to another department due to promotion. After a few months, the post vacated by him/her has not been replaced or filled up. In this situation, what is the position of the Special Assistant Allowance received by the PSP/SP who was a PA to the officer?
6. A Grade N17 SP has been assigned to work at the Office of a Deputy Minister, and the SP works directly with the Deputy Minister in all administrative affairs at the Deputy Minister’s Office. The PSDP/SP has applied for the Special Assistance Allowance. In this situation, is the PSP/SP entitled to the allowance?
7. References

Cost of Living Assistance (COLA)

1. Are the officers who have been approved for Half-Pay Leave (CBSG) entitled to COLA?
2. Regarding the officers allocated with Post/Department Special Quarters (within 25 km from the office) who receive the Special Housing Payment, are they entitled to COLA at half the rate? Officers allocated with Post/Department Special
3. References:

Increase in Cost of Living Assistance (COLA)

1. How it the payment of COLA to Federal Public Service officers implemented?
2. Is an officer who has been approved for study leave / long-term course in Malaysia entitled to COLA?
3. Is an officer who has been approved for study leave / medium-term course / short-term course (whether in the country or abroad) entitled to COLA?
4. Are the officers allocated with Government Quarters entitled to receive COLA?
5. How is the distance of 25 km determined?
6. How to determine the COLA rate for an officer placed administratively at a particular office?

Store Management Duty Incentive Payment (BITPS)

1. An officer holding the post of Junior Storekeeper (Grade N11) works full-time in store management in a department. Is the officer entitled to BITPS?
2. What is the position of the BITPS received by this officer? Can the payment continue to be paid or should it be ceased?
3. A Grade N17 Administration Assistant (P/O) has been instructed to cover the duties and carry out the store management duties because the incumbent is on a 3-month medical leave. In this situation, is
4. An officer has been appointed as a part-time PT(P/O) at a Government Department. The officer has been assigned to carry out the store management duties on a full-time basis. In this situation, is the officer entitled to BITPS?
5. When is the effective date to increase the BITPS payment from RM40.00 to RM80.00 after an officer has passed the examination? Is it based on the date of the examination or the date the examination result is released?
6. An Administration Assistant (P/O) has been directed by his/her Head of Department to carry out financial duties and store management duties on a full-time basis due to staff shortage. In this instance, can the officer be paid both BITK and BITPS as both duties are his/her full-time duties?
7. Reference:

Regional Housing Allowance (EPW)

1. What is meant by “a regionally relocated officer” and what is the definition of “region of origin”?
2. Can EPW be paid to an officer working Sabah even though he and his parents were born in Sabah?
3. Can EPW be paid to an officer working in Peninsular Malaysia if the officer’s father originated from Sarawak and the officer (and his/her mother) originated from Peninsular Malaysia?
4. Would an officer be entitled to EPW if the officer lives in a house bought by his/her spouse using a Government housing loan?
5. Is EPW paid according to the date an officer reports for duty at the placement region or does the officer have to submit the application first?
6. If an officer took a commercial loan to buy a house near his/her office, would the officer be entitled to the EPW?
7. An officer intends to switch from EPW to Fixed Housing Allowance (ITP) because the ITP rate is higher than the EPW rate. Is the officer entitled to the ITP allowance?
8. Reference:

Disturbance Allowance

Regional Relocation due to Own Application

1. An officer applied for regional relocation to follow her husband who has been regionally relocated.
2. A regionally relocated officer has applied to move back to his/her region of origin after working in a remote area for more than 7 years.
3. An officer originates from Labuan and was ordered to move to Sarawak. While serving in Sarawak, the officer applied for Study Leave and returned to his/her region of origin to further his/her studies.

Retirement in the Service Region

4. An officer who originates from Sabah has been ordered to serve in Peninsular Malaysia until the date of his/her retirement. The officer plans to return to his/her region of origin upon retirement.

Husband and Wife Relocating to the Same Region

5. Two officers (husband and wife) who originate from Sarawak had regionally relocated to Peninsular Malaysia. The wife claimed for the Disturbance Allowance at half of the rate as an advance. However, the wife died in Peninsular Malaysia and the husband relocated back to his region of origin.
6. Two officers (husband and wife) who originate from Peninsular Malaysia had regionally relocated to Sabah. Subsequently, they divorced, and the husband relocated back to his region of origin.
7. Two officers (husband and wife) who originate from Peninsular Malaysia had regionally relocated to Sarawak in 2010. The wife was ordered to return to their region of origin in 2014, and the husband relocated back to their region of origin in 2017.
8. A regionally relocated officer got married while working in the serving region to another regionally relocated officer who came from the same region, and then the officer was ordered to relocate back to his/her region of origin.

Paying Office

9. An officer who originates from Sarawak started working at Sarawak State Health Department in 2016. In 2019, the officer was transferred to the Ministry of Education Malaysia. Which department is responsible for paying the Disturbance Allowance?

Disturbance Allowance Claim Period

10. An officer was ordered to relocate back to his/her region of origin on 5 July 2018. However, the officer only submitted the Disturbance Claim on 2 February 2019.

Regional Incentive Allowance (BIW)

1. What is meant by “Regional Incentive Payment” (BIW)? Who are entitled to receive this payment?
2. Will the Regional Incentive Payment be discontinued for officers attending a course (study leave if it fulfils the definition of a course) abroad only or regardless of where the course is held (study leave if it fulfils the definition of a course) in which the period exceeds 3 months?
3. Can an officer who is a Regional Incentive Payment recipient also receive the Cost of Living Assistance Payment?
4. The Regional Incentive Payment will be discontinued for officers who are a attending a course exceeding three (3) months, whether in or outside the country. Are officers entitled to the Cost of Living Assistance according to the region where the course is held? Officers attending a course (including study
5. The Regional Incentive Payment (BIW) is usually paid to officers serving in a region other than their region of origin. What is the justification for giving BIW to a Lecturer originating from Sarawak who serves at UNIMAS (Sarawak)?
6. Are officers (husband and wife) entitled to receive the Regional Housing Allowance in a situation where the husband serves in Sarawak and the wife serves in Sabah?
7. Reference: