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PUBLIC SERVICE DEPARTMENT OF MALAYSIA

  • Block C1-C3, Complex C
    Federal Government Administrative Centre
    62510 Wilayah Persekutuan Putrajaya, Malaysia

  • 603 8000 8000

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Contact Line / Local Call Centre / Helpdesk

Pension Matters / Retirement Benefits

03-8887 8777
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National Joint Council (MBK)

03-8885 5655 / 5635 / 5686

Departmental Joint Council (MBJ)

03-8885 5650 / 5661 / 5690
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Salary Policy Helpdesk

03-8885 5648 / 5634 / 5651 / 5657

Medical Benefits Helpdesk

03-8885 5619 / 5684

Working Hours and Overtime Benefits Helpdesk

03-8885 5644 / 5673

Attire Benefits Helpdesk

03-8885 5653 / 5684

Leave Helpdesk

03-8885 5689 / 5660 / 5692

Customer Management

03-8885 3365 / 3452
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Pre-Service Training (LSP)

Post-SPM/ First Degree Sponsorship Programme
03-8885 3023 / 3045 / 3340 / 3066 / 3070 / 3076
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In-Service Training (LDP)

Civil Servant Training Programme (Long Term)
03-88853569 / 3053 / 3371 / 3571 / 3879 / 3438
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Civil Servant Training Programme (Short Term)
03-8885 3044 / 339 8/ 3777 / 3417
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Loan Repayment Starting from 2016

Demand Notices / Warning Notices / Alert Notices
03-8885 3588 3451 / 3454 / 3463 / 3473 / 3474
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Discount Appeals / Deferral
03-8885 3588 / 3451 / 3454 / 3549 / 3470
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Conversion of Loans to Service Contracts
03-8885 3588 / 3451 / 3460 / 3447
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Loan Repayment from 1987 to 2015

Demand Notices / Warning Notices / Alert Notices / Others
03-88853451 / 3454 / 3455 / 3473 / 3474 / 3475
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Cases Referred to the National Financial Planning Department
03-8885 3451 / 3460 / 3475
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Salary Deduction Instructions / Payment Clearance Letters
03-8885 3451 / 3455 / 3382 / 3471 / 3470
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Compensation Claims

Federal Scholarships / Student Loans
03-8885 3450 / 3459 / 3464 / 3477
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EPF Transactions / Balance Statements / Blacklists

03-8885 3450 / 3459 / 3694 / 3893
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References

References for Loan-Related Matters / Compensation Claims, Demand Bills, Loan / Compensation Claim Balances, Repayment Records, and Others
https://myself.jpa.gov.my

Agreement and Contract Management

Release of Contractual Ties/ Suspension of Contractual Ties/ Conversion of Loan to Service Contract
03-8885 3534 / 3299
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Transfer of Contractual Ties/ Calculation of Contractual Tie Balance/ Breach of contract terms
03-8885 3572 / 3551

Wellington, New Zealand

Malaysian High Commission
(Public Service Department)
10, Washington Avenue Brooklyn
P.O. Box 9422 Wellington
New Zealand

  • 006443852439 (P)
  • 00642102102167 (HP)
  • 006443812400 / 8015659(P)
  • 006443812402 Fax

    Washington D.C., Amerika Syarikat

    Embassy Of Malaysia
    (Public Service Department)
    3516 International Court, N.W.
    Washington, D.C. 20008
    United State Of America

    • 0012025729729
    • 0012023047226
    • 2025729789 (Fax)

    Tokyo, Jepun

    Embassy of Malaysia
    (Public Service Department)
    20-16, Nanpeidai-cho, Shibuya-ku,
    150-0036 Tokyo

    • 0081334764219
    • 0081334764218

    Frankfurt, Jerman

    Consulate General Of Malaysia
    (Education & Student Affairs)
    Bleichstr.64-66
    HAT64 / 15th. Floor
    60313 Frankfurt am Main
    Federal Republic of Germany

    • 004969870037213
    • 004969870037243 (Fax)

    Seoul, Korea Selatan

    Embassy of Malaysia
    (Public Service Department)
    4-1 Hannam-dong
    Yongsan-ku
    Seoul 140-884
    Korea

    • 0082220778621 (DL)
    • 008220778624 (DL)
    • 004969870037243 (Fax)
    • 008227975650 (Fax)

    London, United Kingdom

    High Commission Of Malaysia
    Public Service Department (UK Office)
    30-34 Queensborough Terrace
    London W2 3st

    • 447810146733 (P)
    • 02077929364
    • 4407947152422 (P)
    • 02077921852
    • 02077929792 (Fax)

    Paris, Perancis

    Embassy Of Malaysia 
    Public Service Department)
    2, Bis Rue Benouvllie
    75116 Paris
    Perancis

    • 33(0)145531185

    Chennai, India

    Consulate General Of Malaysia
    (Public Service Department)
    New No. 7 (Old No. 3), 1st Street,
    Cenotaph Road Tynempet, Chennai
    600018 Tamil Nadu INDIA

    • 919384060110

    List of Division Fax Numbers for Public Service Department

    Director General of Public Service Office
    Unit  Fax Number
     DGPS Office  03-8889 2187




    Research, Planning And Policy Division
    Unit Fax Number
    Director's Office  03-8889 2186
    Deputy Director's Office, Macro Planning Branch, Public Sector 03-8889 2178




    Staffing and Organization Division
    Unit  Fax Number
    Director's Office  03-8889 4516
    Deputy Director's Office, Employment Policy Sector 03-8889 2216




    Service Division
    Unit  Fax Number
    Director's Office 03-8889 2208
    Deputy Director's Office, Policy and Consultation Branch 03-8888 6035
    Management & Professional Services Sector, Joint Services Management Branch 03-8889 2202



    Remuneration Division
    Unit Fax Number
    Director's Office 03-8881 0193
    Deputy Director's Office, Remuneration Policy Branch 03-8881 0227
    Deputy Director's Office, Employer-Employee Relations Branch 03-8881 0208



    Pension Division
    Unit Fax Number
    Director's Office 03-8889 2193
    Deputy Director's Office of Development 03-8888 4740
    Deputy Director's Office of Operations 03-8889 2193
    Policy and Development Unit 03-8888 4740
    Budget and Financial Audit Unit 03-8889 2193
    Federal Civil Service Unit 03-8888 4028
    Statutory Bodies, Privatization, and Diversification Unit 03-8888 4028
    Retirement Benefit Unit 03-8888 4028
    Synergy Unit 03-8888 4028
    Supervision Unit 03-8889 4619
    Recalculation Unit 03-8889 4619
    Information Technology Unit 03-8889 4619
    Support Services Coordination Unit 03-8889 4619
    BP Sabah Branch 088-488 664 / 665
    BP Sarawak Branch 082-250 126 (Aras 1)
    082-250 126 (Aras 2)

     

    Management Services Division
    Unit Fax Number
    Director's Office 03-88892184



    Human Capital Development Division
    Unit  Fax Number
    Director's Office 03-8889 2189
    Digital and Information Technology Division
    Unit  Fax Number
    Director's Office 03-8889 2185
    Corporate Communication Unit
    Unit  Fax Number
    Head of Corporate Communications Unit 03-8889 2217
    Internal Audit Unit
    Unit  Fax Number
    Head of Internal Audit Unit 03-8881 0632
    National Institute Of Public Administration (INTAN)
    Unit  Fax Number
    INTAN Main Campus Bukit Kiara 03-2561403
    03-2521906
    Pusat Teknologi Pengurusan (IMATEC) 03-7577616
    INTENGAH 03-7547767
    INTURA 04-4214489
    IKWAS 07-7725661
    INTIM 09-8683007