Sunday, 14 August 2022
16 Muharram 1444
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Activity @ JPA


To ensure Public Service has inclusive and progressive psychology policies to promote the well-being of human resources..


  1. Formulates the policies on psychology management
  2. Monitors the implementation of psychology management policies
  3. Provides expert consultancy and supervisory services for psychology management policies
  4. Reviews the requirements and effectiveness of public sector psychology management policies
  5. Performs the function of Head of Profession of Common-Users Psychology Services


  1. Formulates and coordinates the policy development for public sector human resources psychology management
  2. Determines the strategic planning and direction for public sector psychological services
  3. Provides consultancy services for psychology management policies
  4. Monitors and analyses agencies’ performance in psychology services (quality standard inspection)
  5. Establishes strategic collaboration with agencies, professional bodies and NGOs on psychology services
  6. Manages information and data on the delivery of public sector human resources psychology services

  1. 1Plans, develops, and manages the competency development for psychology scheme of service (common-users)
  2. Develops, coordinates and implements the training operational plan for psychology scheme of service (common-users)
  3. Plans and coordinates the career progression plan for psychology scheme of service (common-users)
  4. Coordinates and implements the development plan for psychology service expertise
  5. Strategic relations and coordination for the development of competencies and career paths.

  1. Plans, develops, and coordinates Public Service Value Practice Management System (SPAN)
  2. Assesses and monitors the level of value internalisation, appreciation and practice in public service
  3. Manages and supervises the value measurement instrument in public service
  4. Implements consultancy services on value intervention to agencies


  1. Plans and develops psychology measurement tools
  2. Develops the Civil Servants Psychology profile framework
  3. Develops a manual for psychology measurement tools and psychological test accreditation modules to assure quality service to customers.
  4. Refines and enhances the existing psychology measurement tools according to current needs based on stakeholder requirements.
  5. Performs management and coordination tasks in psychological test administration
  6. Analyses and assesses data and prepares a psychological test report for the PSD Leadership and Sponsored Students Programme.
  7. Conducts the psychological test accreditation for Psychology Officers to provide quality assurance for psychology services.
  8. Provides consultancy service sessions to customers, i.e., the other Ministries/Departments/Agencies that intend to use the psychological tests available at PSD.
  9. Provides psychological test interpretation briefing to customers, whether individuals or groups

  1. Develops guidelines / treatment plans / counselling or psychotherapy intervention modules for adoption by the Psychology Officers at Ministries/Departments/Agencies
  2. Coordinates and supervises the application of treatment plans / intervention modules to ministry/agency employees/ppsi
  3. Provides training/guidance to the Psychology Officers at ministries/departments/agencies in relation to the application of treatments/interventions provided
  4. Provides consultancy services on counselling or psychotherapy services and application of treatment plans / intervention modules to ministries/departments/agencies
  5. Provides counselling/psychotherapy/guidance/consultation services to customers whether face-to-face (by reference / voluntary) or online
  6. Implements the policies / integrated interventions developed hands-on to customers

  1. Develops modules/programmes/guidelines/SOPs on organisational psychology for adoption by the Psychology Officers / PSM to empower civil servants by focusing on the psychological approach to leadership, talent management, performance, well-being and integrity at ministries/departments/agencies
  2. Coordinates, supervises, and assesses the effectiveness of the modules/programmes/guidelines/SOPs implemented at ministries/departments/agencies
  3. Provides training/guidance to the Psychology Officers at ministries/departments/agencies in relation to the application of modules/programmes/guidelines/SOPs provided
  4. Provides consultancy services on the development modules for human resources management encompassing the aspects of selection, potential development, and talent management up to retirement
  5. Conducts outreach programmes for ministries/departments/agencies concerning the application of psychology in human resources management